Any item purchased from rontaljewelry.com can be returned. Customers have 7 days (5 business days from the day of receipt of the merchandise) to return their purchases in order to receive a full refund minus Shipping and Insurance charges or any other extra charges that occurred during the transaction (e.g. we charge 2.9% restocking fee for any returned merchandise and 3.25% for purchases made with American Express). All over the counter sales can be returned within 14 days in original condition, accompanied by sales receipt, for exchange or store credit. This policy excludes merchandise on layaway, custom designs and sized watches & rings.
If there are any questions regarding this return policy, you may contact us using the information below.
Address: 1306 Hicksville Rd, Massapequa, NY 11758, USA
E-mail: [email protected]
Tel: 516-799 9899